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At TYR Store, we value your privacy as much as we value performance in the water. This Privacy Policy explains how we collect, use, protect, and share information when you visit swimaquashop.com or purchase our high-performance aquatic gear. By using our website, you consent to the data practices described in this policy.

1. Information We Collect

To provide our competitive swimmers and aquatic enthusiasts with the best service, we collect:

  • Personal Information: When you create an account or make a purchase, we collect your name, email address, shipping address, phone number, and payment details (processed securely through our payment gateway).
  • Transaction Data: Details about purchases you’ve made, including products, sizes (especially important for performance swimwear), and order history.
  • Technical Information: IP address, browser type, device information, and how you interact with our site – helping us optimize your browsing experience.
  • Communication Data: Any correspondence with our team of former competitive swimmers via email or other channels.

2. How We Use Your Information

We use your data with the same precision as our competition-grade swimwear:

  • To process and fulfill your orders for aquatic performance gear
  • To provide customer support from our team who understand swimmers’ needs
  • To improve our website and product offerings based on how our community interacts with us
  • To send you relevant information about products, promotions, and swimming tips (only with your consent)
  • To prevent fraud and ensure the security of your transactions

3. Data Sharing & Disclosure

We treat your data with the same protection as our goggles shield eyes from chlorine:

  • Service Providers: We share necessary information with trusted partners who help with payment processing, shipping, and website operations – all held to strict confidentiality agreements.
  • Legal Requirements: We may disclose information when required by law or to protect our rights and safety.
  • Business Transfers: In case of merger or acquisition, customer information may be transferred, with notice provided.
  • International Transfers: As we serve swimmers globally (excluding some Asian and remote regions), data may be transferred internationally with appropriate safeguards.

4. Data Storage & Security

We protect your data with military-grade encryption (256-bit SSL), equivalent to our Olympic-level security standards:

  • Payment information is processed securely and not stored on our servers
  • Regular security audits to maintain our watertight protection
  • Access to personal data is limited to authorized personnel only
  • Data is retained only as long as necessary for business or legal purposes

5. Your Rights

You have control over your data, just as you control your stroke technique:

  • Access: Request a copy of your personal data we hold
  • Correction: Update inaccurate or incomplete information
  • Deletion: Request erasure of your data under certain circumstances
  • Opt-out: Unsubscribe from marketing communications at any time
  • Restriction: Limit how we use your data
  • Portability: Request transfer of your data to another service

To exercise these rights, contact us at [email protected].

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, like training aids improve your swim performance:

  • Essential Cookies: Necessary for site functionality (e.g., shopping cart)
  • Performance Cookies: Help us understand how swimmers use our site
  • Marketing Cookies: Show relevant ads (only with your consent)

You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.

7. Children’s Privacy

While we offer junior and kids’ swim gear, our website is not directed at children under 13. We don’t knowingly collect data from children without parental consent.

8. Changes to This Policy

We may update this policy occasionally, just as we update our swimwear technology. Significant changes will be communicated through our website or email.

Contact Us

For any privacy-related questions, contact our team of former competitive swimmers and privacy specialists:

Email: [email protected]

Mailing Address: 2405 Snyder Avenue, Charlotte, US 28202

Response Time: Typically within 2 business hours (faster than most 200m IM times)